We understand that some travel and tourism customers need an ongoing relationship whereas others simply have a one-off issue which needs addressing. We satisfy both needs, yet usually engage in longer-term relationships that provide ongoing, tangible value.
Delivering highly successful outcomes
Our service is not simply presenting one of our clients to you then stepping back. We are here to listen to your needs and work with you to overcome any questions you may have along the way. We are here to provide a critical communication channel between all parties in order that we deliver to you a highly successful outcome.
Tourism Portfolio is the vital link between you and the DMC, Venue or Resort that we represent. We are able to visit you in your offices for in house presentations, provide market updates and provide any other service you require. We are here to save you valuable time.
■ Experience - We are on hand to assist you in the planning of your meeting, event, incentive needs.
■ Ideas - We offer solutions, brainstorm ideas and provide non bias feedback on a range of offerings that might assist you in your planning.
■ Speed – we don’t stand still doing the best to meet your time lines
■ Presence – we are in market and in your time zone to assist with any questions
■ Connections - With the vast range of clients in our portfolio we can connect you globally to find the perfect location for your next event. We understand the world is a big place and it is important to work with a trusted, experienced operator, venue or resort, we only work with the very best.
The role of a DMC
A Destination Management Company (DMC) is a term for a company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics.
A DMC provides a ground service based on local knowledge of their given destinations. These services can be transportation, hotel accommodation, restaurants, activities, excursions, conference venues, themed events, gala dinners and logistics, meetings, incentive schemes as well as helping with overcoming language barriers. By acting as purchasing consortia, DMCs can provide preferential rates based on the buying power they have with their preferred suppliers. A good DMC is critical in the success of any program and saves you valuable time.
They provide the following:
■ Return on investment in line with clients goals and objectives.
■ Complete understanding of your needs therefore providing available venues, attractions, cultural experiences, destination resources in line with your brief.
■ A great local research tool.
■ Leveraging relationships for volume savings with rate negotiations.
■ Creative planning, due diligence and qualified English speaking staff.
■ Peace of mind with understanding of cultural differences and local laws.