Delivering highly successful outcomes:  Our service is not simply presenting one of our clients to you then stepping back. We are here to listen to your needs and work with you to overcome any questions you may have along the way. We are here to provide a critical communication channel between all parties in order that we deliver to you a highly successful outcome.

Tourism Portfolio is the vital link between you and the DMC, Venue or Resort that we represent. We are able to visit you in your offices for in house presentations, provide market updates and provide any other service you require. We are here to save you valuable time.

MICE

• ■  Experience - We are on hand to assist you in the planning of your meeting, event, incentive needs.
• ■  Ideas - We offer solutions, brainstorm ideas and provide non bias feedback on a range of offerings that might assist you in your planning.
• ■  Speed – we don't stand still doing the best to meet your time lines
• ■  Presence – we are in market and in your time zone to assist with any questions
• ■  Connections - With the vast range of clients in our portfolio we can connect you globally to find the perfect location for your next event. We understand the world is a big place and it is important to work with a trusted, experienced operator, venue or resort, we only work with the very best.

The role of a DMC
A Destination Management Company (DMC) is a term for a company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics.

A DMC provides a ground service based on local knowledge of their given destinations. These services can be transportation, hotel accommodation, restaurants, activities, excursions, conference venues, themed events, gala dinners and logistics, meetings, incentive schemes as well as helping with overcoming language barriers. By acting as purchasing consortia, DMCs can provide preferential rates based on the buying power they have with their preferred suppliers. A good DMC is critical in the success of any program and saves you valuable time.

They provide the following:

• ■  Return on investment in line with clients goals and objectives.
• ■  Complete understanding of your needs therefore providing available venues, attractions, cultural experiences, destination resources in line with your brief.
• ■  A great local research tool.
• ■  Leveraging relationships for volume savings with rate negotiations.
• ■  Creative planning, due diligence and qualified English speaking staff.
• ■  Peace of mind with understanding of cultural differences and local laws.

Some of the DMC's we represent in the MICE market are also specialists in handling individual FIT and Leisure clients. Asian Trails, Arabian Explorers and New World Travel provide ground handling services, and can design, and plan unique and exclusive programs to suit the leisure market.

We are flexible and versatile.  Be it a tailored group itinerary, FIT or specialised experience-based tour; a beach holidays; a family trip; a special honeymoon experience; mountain climbing; through to an unique cooking and cultural experience, we can handle it all. We can assist you with the planning, design, and running of all types of activities tailor-made for leisure guest's needs.

The leisure market, like the MICE market, is an important source of revenue for hotels and destinations alike. Our three ground handlers also offer a full range of meet-and-greet assistance, guided transfers, accommodation arrangements and all types of transportation requirements.

Tourism Portfolio is the vital link between you and the ground handlers we represent. We are able to visit you in your offices for product training, market updates, negotiations and provide assistance where required.

We strongly believe in a collaborative, transparent approach. Whether we're working with our portfolio of clients to enhance and develop their sales and marketing efforts or for meeting planners looking for that important 'edge', it's our transparent, professional commitment that has enabled us to successfully build our business - and yours - with proven results.

We provide a full range of services that include:

• ■  telemarketing
• ■  regular report detailing on industry trends
• ■  access to databases of corporate, association, PCO and incentive houses
• ■  experienced sales professionals
• ■  sales representation of destinations, venues, resorts and suppliers for both the MICE and leisure markets
• ■  familiarisation trips
• ■  targeted marketing campaigns
• ■  public relations
• ■  events and workshops
• ■  project work
• ■  strategic business planning
• ■  face-to-face meetings with event planners
• ■  representation at industry events and trade shows

Whom we represent
Tourism Portfolio represents DMC's, venues, luxury hotels, resorts and suppliers to the MICE and leisure buyers in the Australian and New Zealand market.

It's not surprising that we specialise in representation services. Tourism Portfolio's founder, Donna Kessler, has previously held senior positions with international hotel chains including Hilton and Intercontinental. Donna's strategic thinking, planning and research, coupled with our contacts throughout the travel industry, have led to increased opportunities and excellent results.

We work on our client's behalf to promote their business in the dynamic Australian and New Zealand market, enabling our clients to develop and expand their services and products to a diverse range of corporate, agency, event and incentive organisations which would otherwise remain untapped.

We work within in all facets of the tourism industry. These include meetings, incentives, conventions, exhibitions, wholesale FIT and leisure markets, both domestically and internationally. We know this market inside-out, and by actively keeping abreast of the developments, new players and hence new opportunities, we are able to progressively market to the ever-evolving demands. This provides us with the ability to offer reliable, timely and valuable information to meet our clients' needs.

Tourism Portfolio's unique understanding of the tourism and hospitality industry within Australia, acquired from almost three decades of direct tourism, event and incentive marketing experience, including an enviable reputation and long-standing business relationships, is what ensures bottom line ROI. This, ultimately, provides our clients with tangible results and a unique edge in an increasingly competitive marketplace.

We only select and work with leading Destination Management Companies (DMC's) in their destinations, Venues and Resorts who pride themselves on delivering exceptional service, creative and innovative proposals resulting in an outcome that exceeds clients expectations .. after all its our reputation on the line! Proven results for our clients. That keeps us (and you) a step ahead.

Highly skilled team
We are a small business and we like it that way!  Our team consists of experienced, passionate, dedicated individuals who share the common values and work ethic that embraces a 'can do' attitude and engages a hands-on approach . Together, we work hard to deliver the right outcomes for the clients we represent.

Strong travel industry contacts
Our strong reputation and broad experience within the travel industry means our contacts are second to none. We use our profile to network actively and regularly attend travel industry and media events. Donna and the team are members of various industry bodies and our contacts mean we can create effective partnership marketing campaigns, bringing together tour operators, hoteliers and tourist boards to create exciting trade and consumer propositions.

Tourism Portfolio is an award-winning representation company delivering high quality professional sales representation.

How else we can help you

• ■  Strategic Business Plan
  
  
• ■  Team Building:  Team building games, exercises and activities help build teams, develop employee motivation, improve communications and are fun! For corporate organizations, events and groups, Team building activities and quizzes improve training, and liven up conferences. Great teamwork makes things happen more than anything else in organizations!

Let us assist you with sourcing the right activities for your Meeting, incentive, conference or event!